Shipping & Delivery
Shipping and delivery
Foger vape shipping and delivery
From your Foger Switch Pro kit to a fresh pack of pods, every order is packed with care, tracked from our door to yours, and backed by a team that will make things right if anything goes wrong along the way.
- Worldwidedelivery to adult customers
- 1–2 daysto process and pack most orders
- Trackedtracking number on every order
- Coveredreplacement or refund if lost or damaged
How it works
From checkout to your door
Here's what happens after you place your Foger vape order.
- Order confirmedYou get an email confirmation with your order number right after checkout.
- Processed and packedWithin 1 to 2 business days, we check, pack and seal your order.
- Shipped with trackingWe hand it to the carrier and email you a tracking number and link.
- DeliveredYour parcel arrives at your door, ready to vape.
Processing time
Most orders are processed, packed and handed to the carrier within 1 to 2 business days. Orders placed on weekends or public holidays are processed on the next business day.
During busy periods such as holidays and product launches, processing can take a little longer. If your order is affected, we'll let you know by email.
Estimated delivery times
| United States | 3–7 business days |
|---|---|
| Canada | 5–10 business days |
| International | 7–21 business days |
Delivery times start once your order ships and are estimates from the carrier. Customs checks, weather and peak seasons can add time.
Order tracking
Every Foger order is tracked. As soon as your parcel ships, we email you a tracking number and a link so you can follow it all the way to your door.
- Find your tracking number in your shipping email or under My Account > Orders.
- Tracking can take up to 24 hours to show its first update after shipping.
- Short pauses are normal while parcels move between hubs or through customs.
Packaging
Your Foger vapes are packed to arrive exactly as they left us.
- Factory-sealed products with the manufacturer's authentication code intact.
- Padded, secure packaging that protects devices and pods in transit.
- Discreet outer packaging.
- Battery-safe packing for devices with built-in lithium batteries.
Our delivery promise
If something goes wrong, we'll make it right
Delays, lost parcels and damage are rare, but when they happen, you're not on your own. Here's exactly how we'll sort it out.
-
Package delayed
Running late?
Most delays come from busy carrier hubs, customs checks or weather, and parcels usually start moving again within a few days.
- Check your tracking link for the latest update.
- No update for 5 business days? Contact us with your order number.
- We'll chase the carrier for you and keep you posted.
Our promise: if a delayed parcel turns out to be lost, we'll send a replacement or refund your order. -
Package lost
Can't find it?
If tracking stops moving for 10 business days (US) or 20 (international), or shows delivered but your parcel isn't there, let us know.
- Check with neighbors, building reception or your mailbox area.
- Contact us with your order number and shipping address.
- We'll open an investigation with the carrier right away.
Our promise: once the parcel is confirmed lost, we'll ship a free replacement or give you a full refund, whichever you prefer. -
Package damaged
Arrived damaged?
We pack carefully, but if your box or products arrive damaged, we'll replace them.
- Keep the packaging and the products.
- Take a few photos of the box and anything damaged.
- Contact us within 48 hours of delivery with your order number and photos.
Our promise: we'll send a free replacement for anything damaged in transit, at no extra shipping cost.
International orders
Shipping outside the United States
We ship Foger vapes worldwide. International parcels pass through customs in the destination country, which can add a few days to delivery.
Any customs duties, taxes or import fees set by your country are paid by the recipient. Rules on importing vape products differ from country to country, so please check your local regulations before ordering. If your parcel is held at customs, contact us and we'll help with any paperwork we can provide.
Questions, answered
Shipping and delivery FAQ
Quick answers about processing, tracking and what to do if your Foger order is delayed, lost or damaged.
Still need help? Contact usDo you ship worldwide?
Yes. We deliver Foger vapes to adult customers around the world, with tracking on every order.
How long does it take to process my order?
Most orders are processed, packed and handed to the carrier within 1 to 2 business days. Orders placed on weekends or holidays are processed on the next business day.
How do I track my order?
As soon as your order ships, we email you a tracking number and link. You can also find it in your account under My Account > Orders.
My tracking hasn't updated. Is something wrong?
Not usually. Tracking can pause for a day or two while a parcel moves between carrier hubs or through customs. If there's no update for 5 business days, contact us and we'll check with the carrier for you.
What if my package is delayed?
We'll follow up with the carrier on your behalf and keep you updated. If a delay turns into a lost parcel, we'll send a replacement or issue a refund.
What if my package is lost?
If tracking shows no movement for 10 business days (US) or 20 business days (international), or it shows delivered but you can't find it, contact us. We'll open an investigation and send a replacement or refund your order.
What if my order arrives damaged?
Contact us within 48 hours of delivery with your order number and a few photos of the package and products. We'll send a free replacement for anything damaged in transit.
Can I change my shipping address after ordering?
Yes, as long as your order hasn't shipped yet. Contact us as soon as possible with your order number and the new address.
Will I pay customs or import fees?
For international orders, any customs duties, taxes or import fees set by your country are paid by the recipient. Please check your local rules on importing vape products before ordering.
